Support

Comilo: calorie tracking by chat

Common questions

How does the free plan differ from Pro?

On the free plan the meal card is put together on your device: Comilo fills in the name and the meal type, and you type the numbers. Nothing goes to a model. Pro estimates the calories and macros from the photo and description, and takes up to six photos per meal instead of one.

The numbers look wrong.

They are an estimate, and every field is editable: tap any value on the card and correct it before logging. A line of description ("half portion", "with olive oil") usually improves the next estimate more than a better photo does.

A photo didn't upload.

The meal is still logged with its numbers; only the photo is outstanding. It stays on your device, and the note under the card offers Upload again.

I'm offline.

History keeps showing the meals already saved on your device, with a line telling you when it last synced. Logging is paused until you reconnect. Nothing you have typed is lost.

How do I cancel my subscription?

In the App Store, under your Apple Account → Subscriptions. Cancelling stops future charges and leaves your data alone; you keep Pro until the period you have paid for ends.

How do I delete my account?

Profile → Delete account. It erases every meal, photo, objective and weight entry from our servers permanently. Cancelling a subscription is a separate thing, and also happens in the App Store.

Can I get my data out?

Yes. Email us and we will send you everything we hold on your account.